We are reaching out on behalf of the Ministry of Investment, Innovation and Social Development to request your participation in a focus group and survey. As you may recall, the Ministry is assessing a new Bill, Regulation and Appeal process to access financial assistance through the Needs Assessment Unit (NAU). An initial Financial Assistance Bill, Regulations and Appeal Process have been drafted. We are now looking to get feedback from different stakeholders about your experiences with the NAU and your opinion regarding the prepared documents.

Your responses to this survey and focus group session will assist the Ministry and the NAU evaluate the effectiveness of the draft regulations so that they can further design better business processes and improve the overall service provided by the Needs Assessment Unit.

The survey is now available online and open to receive submissions. It includes a few brief videos explaining each part of the drafted documents and a series of questions to gather your feedback. It will take about 45 minutes to complete.

Please click the link below to go to the survey Website (or copy and paste the link into your Internet browser) and enter the personal code to begin the survey.

Survey link: https://www.story.ky/nau-survey

Access Code: 202112147

Additionally, we invite you to attend a Focus Group (in-person or virtually) to gather additional feedback and discuss in more detail the aspects included in the draft Financial Assistance Bill, Regulations and Appeal Process. The session is scheduled on Friday, January 14, 2022 (different sessions/times are available)

Please RSVP to attend the focus group here:

http://www.story.ky/nau-clients-rsvp

Your survey and focus group participation is entirely voluntary, and all of your responses will be kept confidential. No personally identifiable information will be associated with your answers to any reports of these data.

The Ministry of Investment, Innovation and Social Development has approved this survey.

Should you have any comments or questions, please feel free to contact us at hello@story.ky / Ashlyn.Goubault-Ebanks@gov.ky or by phone at 345‐324‐7940.

Thank you very much for your time and cooperation.